Conditions générales de vente

TERMS AND CONDITIONS OF SALE (T&C)
This website offers premium cookware products and professional kitchen accessories.

  1. Order Process

Orders are processed and prepared for shipment immediately after payment confirmation. By confirming their order, the customer accepts these terms and conditions of sale without reservation.

  1. Nature of the Product

Physical Goods: The customer acknowledges that the products provided are physical, tangible goods. Unlike digital services, these items are manufactured equipment intended for culinary use.
Physical Shipment: All products are subject to physical delivery via a logistics carrier. No part of the primary product is delivered exclusively by electronic means, with the exception of order confirmations and tracking information.

  1. Shipping and Delivery

Delivery is made to the shipping address provided by the customer during the checkout process. While we strive to meet all estimated delivery timelines, Chef's Collection is not liable for delays caused by carrier services or customs inspections.

  1. Usage and Responsibility

Intended Use: The cookware and resources provided are intended for the safe preparation of food. The customer is responsible for following all care and safety instructions provided with the equipment.
Liability: Chef's Collection shall not be held liable for any damages, injuries, or misuse resulting from improper handling of the physical products.

  1. Assistance

For any questions regarding an order, a return, or technical product information, our support team is available to assist you.
Contact: support@chefscollection.com